Our Goals and Guarantee
Our goal is for all of our customers to be completely satisfied with every purchase. We are proud of the quality of the products we sell, and offering great customer service is our top priority. If you are not completely satisfied, please follow the guidelines detailed below, and we will be happy to help you to return your purchase.
- 1. If you want to return the goods simply on your personal reason instead of Funshowcase-related reasons, we are sorry to remind you that the returning shipping cost is on your own charge.
- 2. If there is a quality-related issue, please just send the pictures as the evidence within 30 days after you receive the goods. We will respond within 24 hours. And once confirmed, you may choose partial refund or replacements.
- 3. We will take responsibility to the returning goods due to quality problem within 180 days since the date you receipt.
guang zhou miu si ce hua zi xun you xian gong si
Room 306, Building B Kengkou Electronics (Digital) Base
9 Huaxi Rd, Liwan Qu
Please use the following methods to contact us:
Office phone: +135 6012 6070
Our office hours is 9:00 am - 5:00 pm Pacific Time.
Delivery Time for Standard Post:
In general practice, exclude holidays/festivals/epidemic situation
Japan 98% orders take within 14 days.
UK 95% orders take within 14 days.
USA, Canada, Australia, Europe 90% orders take within 15 days.
Other countries delivery time will be varied, usually will be 5-30 days, please inquire before purchase if need.
Flights reduce sharply in March and April 2020. We only use standard posts, NOT economic post. But delivery time tends to extend more than a week.
We recommend you use expedite post if need urgently.