Shipping Information

  • Handling time is within 2 working days after payment is received / cleared.
  • Business days do not include weekends.

  • CHINESE HOLIDAYS WILL NOT BE COUNTED AS HANDLING TIME.

    • SPRING FESTIVAL: FEB 9 to FEB 18 in 2024 (EVERY YEAR MAY BE DIFFERENT)
    • CHINESE NATIONAL HOLIDAY: OCT 1 to OCT 7
    • We will offer FREE standard ship for orders 100usd and up. And postage is per order fee. BUY MORE SAVE MORE!
    • In general practice, delivery time reference as below (exclude national holidays/festivals/epidemic situation/severe weather situation)

    For Parcels do NOT include liquid, powder or dried flower
    Country / Region Shipping Method & Cost Estimated Delivery Time
    USA Standard Shipping 5 - 15 Working Days
    $4.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 8 Working Days
    $14.99
    Express Shipping 3 - 5 Working Days
    $39.99
    United Kingdom Standard Shipping 5 - 15 Working Days
    $4.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 8 Working Days
    $14.99
    Express Shipping 3 - 5 Working Days
    $39.99
    HongKong,
    Japan,
    Singapore,
    South Korea,
    Taiwan
    Standard Shipping 3 - 10 Working Days
    $4.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 1 - 5 Working Days
    $49.99
    Express Shipping 1 - 5 Working Days
    $49.99
    German Standard Shipping 5 - 15 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 8 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    France Standard Shipping 5 - 15 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 8 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    Canada Standard Shipping 5 - 15 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 3 - 5 Working Days
    $49.99
    Express Shipping 3 - 5 Working Days
    $49.99
    Australia Standard Shipping 5 - 15 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 3 - 5 Working Days
    $49.99
    Express Shipping 3 - 5 Working Days
    $49.99
    Other Standard Shipping 5 - 30 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping Normally 3 - 7 Working Days according to location
    $49.99
    Express Shipping Normally 3 - 7 Working Days according to location
    $49.99
    For Parcels include liquid, powder or dried flower
    Country / Region Shipping Method & Cost Estimated Delivery Time
    USA Standard Shipping 7 - 20 Working Days
    $4.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 10 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    United Kingdom Standard Shipping 7 - 20 Working Days
    $4.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 10 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    HongKong,
    Japan,
    Singapore,
    South Korea,
    Taiwan
    Standard Shipping 1 - 20 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 3 - 7 Working Days
    $49.99
    Express Shipping 3 - 7 Working Days
    $49.99
    German Standard Shipping 7 - 20 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 10 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    France Standard Shipping 7 - 20 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 5 - 10 Working Days
    $16.99
    Express Shipping 3 - 5 Working Days
    $39.99
    Canada Standard Shipping 14 - 30 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 3 - 7 Working Days
    $49.99
    Express Shipping 3 - 7 Working Days
    $49.99
    Australia Standard Shipping 14 - 30 Working Days
    $6.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping 3 - 7 Working Days
    $49.99
    Express Shipping 3 - 7 Working Days
    $49.99
    Other Standard Shipping 14 - 40 Working Days
    $9.99 (Free Standard Ship for Orders ≥ $100)
    Expedite Shipping Normally 3 - 10 Working Days according to location
    $49.99
    Express Shipping Normally 3 - 10 Working Days according to location
    $49.99

     

     

    Standard Shipping ( 5 - 15 business days, without liquid and powder):

    For most of the countries like USA, UK, Australia, New Zealand, Europe, Singapore, Japan, South Korea, Taiwan, etc, your parcel normally takes 5 - 15 business days to arrive. However, due to customs inspection, weather & traffic conditions, festive season, etc, there is a chance that your parcel may arrive in 16 - 30 business days.

    For the countries that are not listed above, shipping time may takes 10-30 business days (mostly due to strict customs inspection or slow local postal service).

    Express Shipping (within 5 business days, without liquid and powder):

    Express Shipping is about 2 - 5 business days to most countries, remote areas may take 1 - 5 days longer.

    • We ship worldwide from Guangzhou China daily except Saturday Sunday and Public Holidays.
    • Order Amendment or Cancellation
      • We're sorry to advise that in most circumstances it is not possible to make changes to or cancel your order once it is placed. This includes making changes to delivery addresses.
      • Our warehouse work very quickly to pick and pack your orders and we have multiple mail collections each day, so you benefit from the quick delivery our customers tell us they love. It's likely that by the time you contact us, your order will already have been dispatched.
    • Who will deliver my orders?
      • Items will be shipped by USPS/DHL/National Post. We may use other carriers as necessary.
    • How do I track my shipment?
      • Mostly we ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.
    • What should I do if my shipment never arrives?
      • Please allow up to 30 business days for your item to be delivered if you are using standard post. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly.
    • How do I ship items to a different address?
      • During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.
    • Shipping Policy:

    1. Shipping includes postage, handling & packaging fee.

    2. Buyers are responsible for the customs duties in their countries.

    3. Please double check the shipping address during the checkout process, buyers need to bear the cost of lost parcels or extra shipping fee in the case that an incorrect or incomplete address is provided.

    4. If your package returned to us due to unclaimed, incorrect address, etc, we will contact you to arrange the reship. Buyers will be responsible for any shipping cost incurred in this case.

    5. We are responsible for any damaged item(s) during shipment. Please contact us with your order number and picture(s) of the damaged item(s) within 1 week of receipt and we will send you replacement(s) or issue refund.

     

    • Any Question Please Contact Us:
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